How do I return an item?

Please contact customer service via e-mail for more information on returning an item.  Send all requests with order number, customer number, item detail and reason for return to  
Unopened merchandise is eligible for return with prior approval. All returned items are subject to a 20% restocking fee and must be sent to Empire Aquatics freight pre paid and insured.
Thank you.
Empire Aquatics

4524 S. 79th Street​

Omaha, NE  68127